1. Scope
FABA Systems provides AI visibility, connected operations, lead-response, CRM, booking, follow-up, review, nurture, and advertising-support services for real estate professionals. This policy applies to information handled through this funnel, the FABA Systems chat experience, email, telephone, SMS, and related service communications.
2. Information we collect
We may collect information you choose to provide, including your name, business or team name, email address, mobile number, market or professional details, communication preferences, and the content of your inquiry or chat. When you choose an SMS option in the chat widget, we also maintain records of the consent category selected and related opt-in or opt-out activity.
3. How we use information
- Respond to inquiries and provide information you request;
- Coordinate appointments, meetings, onboarding, support, and service communications;
- Operate and improve FABA Systems visibility, CRM, follow-up, review, nurture, and advertising-support services;
- Maintain communication preferences and SMS consent records;
- Send informational messages or, only where separately selected, marketing/promotional messages; and
- Protect our systems, prevent misuse, and comply with applicable legal obligations.
4. Service providers and information sharing
We may use service providers that support hosting, communications, customer service, scheduling, CRM, security, and other necessary business operations. Those providers may process information only as needed to perform services for FABA Systems or as otherwise permitted by law. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or security.
5. SMS privacy and consent
FABA Systems uses a mixed SMS program. SMS messages are sent only after an individual directly opts in to FABA Systems through the chat widget. Informational/non-marketing consent and marketing/promotional consent are presented as separate, optional, and not pre-selected choices. You may choose one, both, or neither, and SMS consent is not a condition of purchasing FABA Systems services. Providing a mobile number alone does not enroll you in SMS messaging.
If you opt in, messages may include inquiry responses, requested information, appointment or meeting coordination, service communications, follow-up, and, only where separately selected, marketing or promotional messages about FABA Systems services.
We do not sell or share your SMS opt-in data, mobile number, personal information, or SMS consent with third parties or affiliates for marketing or promotional purposes. Service providers may process information only as needed to provide services to FABA Systems and may not use SMS opt-in data or consent for their own marketing. FABA Systems does not transfer SMS consent between businesses and does not use this SMS program for affiliate marketing or third-party lead generation.
Message frequency varies based on your interaction with FABA Systems and the consent choices you make. Message and data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for assistance. Additional program details are available in the SMS Terms & Conditions.
6. Technical information and third-party services
When you use this funnel, hosting, security, browser, and embedded communication services may process technical data such as IP address, device or browser information, page activity, timestamps, and error or security logs. The LeadConnector chat widget may use cookies or similar technologies as necessary to provide the chat and consent experience.
7. Retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain communication-preference and consent records, to provide services, resolve disputes, protect systems, and satisfy legal or operational requirements. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method can be guaranteed to be completely secure.
8. Your choices and privacy requests
You may ask questions about your information or communication preferences using the FABA Systems support contact shown in the footer. You may stop SMS messages by replying STOP. Where available, marketing email may be stopped through the unsubscribe option in the message. We may need to verify a request before acting on it and may retain records where permitted or required by law.
9. Children
This funnel and FABA Systems services are intended for business and professional audiences and are not directed to children under 13. Please do not submit information about a child through the chat experience.
10. Changes to this policy
FABA Systems may update this Privacy Policy when services, technology, or legal requirements change. The current version will be posted on this page with an updated date.